The Central Board of Secondary Education (CBSE) right this moment launched a help-desk for faculties/outcomes committee making ready class 10 and 12 outcomes. The helpdesk will operate from 9.30 am to five pm solely on working days from June 24.
According to the board, the assistance desk will solely contemplate queries associated to tabulation coverage. No FAQ will probably be entertained on the devoted assist desk to make sure efficient implementation of outcome tabulation.
Read | CBSE prompts outcome tabulation portal for faculties to submit class 12 marks
To benefit from this service, faculties should first ship their queries through e mail. For queries associated to Class 10 tabulation coverage, faculties ought to mail class-10-result@cbseshishksha.in. Whereas, for inquiries on the tabulation coverage of sophistication 12 faculties ought to mail class-12-result@cbseshishksha.in.
CBSE has directed faculties to say their college title, college quantity and metropolis whereas mailing questions. In case of technical queries, screenshots must also be connected within the mail.
If faculties really feel that the issue may be resolved over cellphone, they’ll hook up with the help-desk at 9311226587, 9311226588, 9311226589, 9311226590. For IT associated queries, faculties can contact on IT Help Desk quantity – 9311226591.
As per the notification, queries will probably be entertained solely in telephonic mode and no customer will probably be entertained by the help-desk for face-to-face interplay.
.
With inputs from TheIndianEXPRESS
