HMRC will shut tax helpline for half the 12 months

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HMRC will shut tax helpline for half the 12 months

Angela MacDonald, HMRC’s deputy chief government, stated: “Changing our services to encourage customers to self-serve online wherever possible will allow our helpline advisers to focus support where it is most needed – helping those with complex tax queries and those who are vulnerable and need extra support.”

With inputs from BBC

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