Anna Durai drives an auto, which is provided with free WiFi, newspapers, magazines, refreshments and a variety of digital gadgets to entertain his clients. And it is all given totally free!
see photographsAnna Durai who has been doing this since 2012 has given over 40 speeches in company places of work and held 7 TED talks
It is a identified undeniable fact that Anand Mahindra, Chairman, Mahindra Group, by no means misses a chance to understand sensible enterprise acumen in any area or at any degree. And lately, an auto-rickshaw driver from Chennai has managed to impress the enterprise tycoon along with his ingenious buyer administration expertise. Anna Durai drives an auto, which is provided with free WiFi, newspapers, magazines, refreshments and a variety of digital gadgets to entertain his clients. And it is all provided totally free, simply to provide its clients the absolute best expertise.
If MBA college students spend a day with him will probably be a slender course in Customer Experience Management. This man is just not solely an auto driver… he’s a administration professor. @sumanmishra_1 Let’s study from him… https://t.co/Dgu7LMSa9K
– Anand Mahindra (AnandMahindra) 22 January 2022
His enterprise acumen utterly impressed Anand Mahindra, who not solely shared his story lined by The Better India on his social media deal with, but in addition known as him a professor of administration. In his submit Mahindra stated, “If MBA students spend a day with him, it will be a narrower course in customer experience management. This man is not only an auto driver… he is a professor of management”.
Also Read: Anand Mahindra Drives A Modified Vehicle By Quadruple Amputee, Offers Him A Job
Feeling honored to see this message sir, thanks.
— anna durai (@amazingauto5758) 22 January 2022
Durai replied to the tweet saying: “Honoured to see this message sir, thank you.”
Apart from magazines and refreshments, his auto additionally has an iPad Pro, a laptop computer, AWS Deep Lens, Amazon Echo and Google Nest, which clients can use whereas touring of their auto. When requested why he took such an method, he stated, “My customer is my real God. I am able to eat using the money I earn from my customers.” Durai says that he by no means deliberate to drive an auto for a residing, as an alternative he needed to change into a businessman, however because of necessity, he needed to take this job. But now he says he loves his job. In truth, Anna Durai says that the state of affairs has been reversed for them, with clients now ready for a experience of their car, generally even for hours, as an alternative of ready for purchasers.
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Apart from magazines and refreshments, his auto additionally carries an iPad Pro, a laptop computer, AWS Deep Lens, Amazon Echo and Google Nest.
Anna Durai has been driving his distinctive auto in Chennai since 2012 and has already change into an web sensation and a motivational speaker. He has over 10,000 followers on Facebook, and has given 40 speeches at company places of work and 7 TED talks. In truth, Durai, who’s a Class 12 dropout, has addressed the workers of Vodafone, Hyundai, Royal Enfield, Danfoss and Gamesa. He additionally gives free rides to lecturers, which he believes serve him finest. Now after the pandemic, he additionally gives free rides to sanitation employees, nurses and medical doctors.
Also Read: Anand Mahindra Shares Video Of Tiger Fighting With A Xylo; It is alleged that each of them discover Mahindra vehicles scrumptious.
Actually AnandMahindra This is buyer centric innovation!
we @MahindraElctrc Willing to collaborate, study and develop this mindset @amazingauto5758
– Suman Mishra (Man SumanMishra_1) 22 January 2022
Anand Mahindra additionally tagged Mahindra Electric CEO Suman Mishra and stated, “Let’s learn from him.” To which Mishra replied, “Actually Anand Mahindra this is the best customer centric innovation! We @MahindraElctrc look forward to collaborating, learning and growing this mindset Anna Durai (@Amazingauto5758)”.
Next, Anna Durai plans to maneuver to electrical mobility, and has even purchased a Piaggio Ape E-City electrical passenger three-wheeler.
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Right now, Anna is transferring in the direction of electrical mobility, in response to Durai’s social media deal with, and has even purchased a Piaggio Ape E-City electrical passenger three-wheeler.
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With inputs from NDTV
